Refund & Return Policy
Refund & Returns Policy
We want you to love your purchase. If you’re not completely satisfied, we offer a 100% money-back, no-risk return policy for 15 days from the date your order is delivered.
15-Day Money Back Guarantee
If the product doesn’t meet your expectations for any reason, you can return it for a full refund—no questions asked.
To qualify:
The return request must be made within 15 days of delivery
How to Start a Return
To begin a return, email us at support@leathertape.com with:
-Your name, Order number and the item(s) you want to return
We will respond within 24–48 hours with return instructions.
Refund Process
Once we receive your return and inspect the item:
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A full refund will be issued to your original payment method
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Refunds typically take 2-3 business days to appear on your statement
We will notify you by email once your refund has been processed.
Return Shipping
Return shipping costs are:
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Reimbursed in cases where the issue is our fault (e.g., wrong item sent)
Damaged or Defective Products
If your item arrives damaged, defective, or incorrect:
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Take clear photos of the issue
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Contact us within 48 hours of delivery at support@leathertape.com
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We will immediately send a replacement at no cost or offer a full refund
Exchanges
If you ordered the wrong color or want to exchange the product, contact us within 15 days.
We will guide you through the exchange process.
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
-Items heavily used, altered, or damaged by the customer
-Items returned after the 15-day window
Contact Us
If you have any questions about returns or refunds, reach us at:
support@leathertape.com